Privacy Policy

**Solarra (“Solarra”, “us”, “we” or “our”)** is committed to protecting the privacy and confidentiality of Personal Information we may collect. Solarra has created this privacy policy (“Privacy Policy”) to advise you about our information practices, such as the types of information we collect and how we may use that information, and to inform you about your privacy rights and how the law protects you. We urge you to read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. By visiting any part of our Websites (as defined below) or otherwise providing Solarra with Personal Information by any means, you accept and agree to the practices described in this Privacy Policy and your continued use of the Websites (following the posting of a revised privacy policy) means that you accept and agree to the terms of the revised privacy policy, so please check the policy periodically for updates.

Individuals in the European Union (“EU”) should be sure to read the important information provided below, in addition to the other provisions in this Privacy Policy.

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## I. IMPORTANT INFORMATION AND WHO WE ARE

### A. APPLICATION OF THIS PRIVACY POLICY

This Privacy Policy applies to [www.solarrajewelry.com](http://www.solarrajewelry.com) and all other websites, features, or online services that are owned or controlled by Solarra and that post a link to this Privacy Policy (collectively, the “Websites”), whether accessed via computer, mobile device, or otherwise. Note, however, this Privacy Policy does not apply to use of unaffiliated websites that link to our Websites. Once you enter another website (whether through an advertisement, service, or content link), be aware that we are not responsible for the privacy practices of such other websites.

### B. PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy aims to give you information on how Solarra collects and uses your Personal Information through your use of the Websites, including any information you may provide through the Websites when you sign up for an account, sign up to receive information or communications from us, purchase a product or service, or request further services or information from us.

This Privacy Policy supplements other notices we may provide and is not intended to override them.

### C. CHILDREN

The Websites are not designed for, or directed to, children under the age of 16 and Solarra does not intentionally collect information about anyone under the age of 16 on the Websites. If Solarra discovers that it has inadvertently collected Personal Information from anyone younger than the age of 16, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 16, please contact us at [privacy@solarrajewelry.com](mailto:privacy@solarrajewelry.com).

### D. CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on June 5, 2024 and historic versions can be obtained by contacting us.

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Websites. Any such change will be effective immediately upon posting on the Websites. If we make material changes, we will notify you by email. However, unless you consent, Solarra will not use your Personal Information in a manner materially different than what was stated at the time of collection. Please check this Privacy Policy regularly to ensure you are aware of any changes in our practices.

It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes during your relationship with us. You are responsible for maintaining your contact information. If you contact us with changes, we will make good faith efforts to update our active databases. Note, however, that information may persist internally for administrative purposes or on backup media.

### E. THIRD PARTY CONTENT, LINKS TO OTHER WEBSITES, AND SOLARRA CONTENT FOUND OUTSIDE THE WEBSITES

The Websites may include links to third-party websites, plug-ins, and applications, and certain content may be hosted by third parties that Solarra does not control. When you click on links to other sites, you leave our Websites, and those sites may have different privacy practices. We are not responsible for their privacy policies or content. Please review their privacy policies before providing information.

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## II. THE INFORMATION WE COLLECT ABOUT YOU

Personal Information means any data that directly identifies you. We and our third‑party service providers may collect, use, store, and transfer various Personal Information:

* **IDENTITY**: name, username, title, date of birth, gender
* **DEMOGRAPHIC**: zip code, age, income
* **CONTACT**: billing/delivery address, email, phone number
* **FINANCIAL**: payment card and bank account info
* **TRANSACTION**: payment and purchase details
* **TECHNICAL**: IP address, login data, browser and OS details, device identifiers, time zone, platform
* **PROFILE**: username/password, order history, interests, feedback, surveys
* **USAGE**: behavior, navigation, and usage patterns
* **MARKETING & COMMUNICATIONS**: preferences on marketing
* **LOCATION**: GPS, IP‑based, or Wi‑Fi derived location
* **USER CONTENT**: public content you submit (reviews, comments, etc.)

We also use **Aggregated Information** for analytics (no personal identification unless combined with Personal Information).

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## III. HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect information through:

* **Direct Interactions**: When you complete forms, buy products/services, create an account, subscribe, participate in surveys/promos, or provide feedback.
* **Automated Technologies**: Cookies, pixel tags, embedded scripts to collect technical, usage, and location data.
* **Community Features**: Any publicly posted content (like reviews or comments) may show your name and be accessible externally.
* **Third Parties/Public Sources**: Analytics, ad networks, payment processors, public databases.
* **User‑Provided Data**: If you invite others, we may collect their contact info as provided by you.

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## IV. THIRD PARTY INTERACTIONS

The Websites may let you interact with third parties (e.g., Facebook, Google). By doing so, you share information consistent with those platforms’ privacy settings and Terms of Use. Solarra may receive related data from those platforms.

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## V. THIRD PARTY ANALYTICS PROVIDERS & AD SERVERS; ONLINE TRACKING

Solarra uses third-party analytics, ad networks, and service providers to measure traffic, serve personalized ads, and analyze advertising effectiveness. They may use cookies, pixel tags, and scripts, and may process Device Identifiers and Usage Data. These practices are governed by their policies and regulatory frameworks like NAI and DAA. Solarra does not act on “Do Not Track” signals.

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## VI. HOW WE USE YOUR PERSONAL INFORMATION

We use information to:

* provide and manage products/services
* operate accounts and verify contact info
* process payments and billing
* send transactional updates (orders, shipping, support alerts)
* respond to employment or service inquiries
* send marketing communications with your consent
* enhance our Websites and user experience
* prevent fraud and enforce policies
* comply with legal obligations and requests
* improve business operations and analytics

We also use Anonymous Data for internal purposes without restriction.

### A. EMAIL COMMUNICATIONS

We use data to personalize communications and send promotional content if you’ve opted in.

### B. COOKIES

We use session and persistent cookies to enhance site functionality. You may disable cookies via your browser but doing so may affect performance.

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## VII. DISCLOSURES OF YOUR PERSONAL INFORMATION

### A. INTERNAL THIRD PARTIES

Solarra may share info with future affiliates or related businesses, where permitted.

### B. EXTERNAL THIRD PARTIES

1. **Service Providers** – hosting, analytics, support, payment processing (Adyen, PayPal).
2. **Legal and Administrative** – compliance with legal requests, fraud prevention, security, and risk management.
3. **SNS and Social Features** – interactions with third‑party platforms per their terms and your settings.
4. **Community Features** – publicly posted content remains public.

### C. BUSINESS TRANSFERS

In business scenarios (mergers, acquisitions, insolvency), your data may be transferred to the successor. The transferee will assume Solarra’s privacy obligations.

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## VIII. YOUR CHOICES

### A. ACCESS & CONTROL

Contact [privacy@solarrajewelry.com](mailto:privacy@solarrajewelry.com) to review, correct, update, or delete your Personal Information. Deletion requests are subject to legal or business retention constraints.

### B. OPTING OUT

You may unsubscribe from marketing emails anytime using links in communications or contacting us. However, we may still send transactional emails (order updates, legal notices).

### C. NON‑DISCLOSURE

You may choose not to provide Personal Information, but certain site features may become inaccessible.

### D. MARKETING COMMUNICATIONS

Opt-out options are available in our emails and through direct contact.

### E. SOCIAL INTEGRATION

Manage or revoke social connections via the respective platform’s settings.

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## IX. DATA SECURITY

Solarra employs commercially reasonable measures to protect your data, yet no system can be fully secure. We have procedures for breach response and will notify you and authorities when legally required.

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## X. INTERNATIONAL TRANSFERS

Our servers and service providers operate in the EU, Canada, the US, and other territories. By submitting information, you consent to its transfer and processing in jurisdictions that may have varying privacy laws.

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## XI. QUESTIONS

For any questions or concerns, contact [privacy@solarrajewelry.com](mailto:privacy@solarrajewelry.com).

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## XII. ADDITIONAL INFORMATION FOR EU RESIDENTS

### A. PERSONAL DATA

We treat “Personal Information” as “Personal Data” under EU law.

### B. LEGAL BASIS FOR PROCESSING

We process data under legal bases such as:

* contract performance
* legitimate interests (with balanced rights)
* legal obligations
* consent (specifically for marketing)

A usage table (not reproduced here) details each purpose and legal basis.

### C. CONTROLLER

This policy is issued on behalf of Solarra.

### D. DATA RETENTION

We retain data only as needed for its purpose, legal requirements, and based on data type and sensitivity.

### E. CHANGE OF PURPOSE

We use your data only for stated purposes unless legally permissible or with consent.

### F. EU RESIDENT RIGHTS

You have rights to:

* access
* correction
* erasure
* objection
* restriction
* data portability
* withdraw consent

To exercise these, or to file complaints, contact [privacy@solarrajewelry.com](mailto:privacy@solarrajewelry.com). While most requests are free, we may charge for excessive or excessive ones. We respond within one month.

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